Frequently Asked Questions
We’re ready to answer any questions that you may have about Chateau Lanier. But take a look through these Frequently Asked Questions first for answers to some of the basic questions.
How do I reserve Chateau Lanier?
Everything is now done through our website. Go to the reservations form and fill out the form with your requested dates. Once approved, you will receive an invoice and rental agreement. Once you agree to it, you will be given the option to pay half the total up front to lock in your dates. You can use either credit card or echeck, and it can all be done on our website.
Are check in/out times firm?
Usually. It depends on whether there is a group checking out right before you arrive and whether there is a group checking in immediately after you. We are as flexible as the schedule allows.
What’s the parking situation?
Chateau Lanier can park up to about ten cars max on the property. 4 or 5 in front of the house, 2 in the garage to the right side of the house and another few on the driveway by garage. NO PARKING AT ANY TIME IN THE STREET!
What kind of coffee maker do you have at Chateau Lanier?
We have both a regular coffee maker (bring ground coffee) and a Keurig (bring K-cups).
Do you provide off season rates or special rates for churches or 501c3s?
Possibly. Please contact us to discuss your situation.
Do the boats and jet skis come with the rental?
For insurance and liability reasons, we do not provide any watercraft or lake toys. Please contact Rob Finney at 678-525-7160 or email firstname.lastname@example.org to see about availability of ski boat, pontoon boat, jet skis, kayaks, paddle boards, Aqua Lily Pad and any other accessories you may need such as skis, wake boards, ropes and tubes.
Who do I call during my stay if I have a question about something?
Julie Narvil will be your concierge and host at Chateau Lanier during your stay. Once you have arrived on the property, she will stop by to introduce herself and make sure you have everything you need. Any questions or concerns about the house or grounds can be directed to her. She should be your first call for anything you need.
She can also be hired to grocery shop prior to your arrival, or help with anything else you might need during your stay.
You can contact Julie by phone or text at 770-633-7595 or email@example.com.
Can I rent for one or two nights?
Possibly. Fill out the form with any special requests and we’ll get back to you.
We typically reserve the months of June and July for “full week” renters, Saturday to Saturday, but occasionally we do have less than a week available, so please ask us if you are looking for less than a week in the summer, or fewer than 3 nights outside of June and July. We try to accommodate when we can.
Do you provide toilet paper, etc?
We provide “starter” toilet paper, trash bags, paper towels, etc. You need to bring your own to use once the starter amounts run out.
What is your sleeping capacity?
If every bed is used, we can sleep up to 30 guests. We also have a few rollaway beds that can be used if needed. A more comfortable number would be 25 guests.
Can I host a loud event?
We are in a neighborhood and need to be respectful of our neighbors. No bands, DJs, outside speakers, microphones, other amplification equipment, or dance parties are allowed. Normal crowd noise is ok. Kids running around and having a good time is fine. You’d be crossing the line if you had super loud music blaring or late night noise after 11pm.
Do you supply life vests?
While there may be some life vests at our dock, we don’t supply these with the property. We have tried to in the past but they disappear weekly. Please stop by Walmart, Costco, Sam’s Club or a sporting goods store to get life vests that perfectly fit you and your children. If you rent any watercraft from Destiny, life vests are included. Otherwise, life vests can be rented for a nominal fee. Destiny can be reached at 678-934-1095.
Do you provide pool and lake toys and floats?
No. While there may be some at Chateau Lanier that you can use, please stop by Walmart, Costco, Sam’s Club or a sporting goods store and get whatever you want for your family to use. Destiny may be able to rent lake toys and floats as well.
What games do you have at the Chateau Lanier?
We have ping pong and foosball, and we also provide the ping pong paddles and balls, foosballs, etc.
What are you waiting for?
book your stay now!
We’re ready to answer any questions you may have. Give us a call today or book through our online system here. We usually respond within 24 hours.